Shipping policy

UK Delivery

Your order will be printed, packaged and shipped by Contrado UK and delivered using Royal Mail’s 1st Class Recorded service for most orders under 2kg. This is our standard service and is the default delivery option in the shopping cart. Royal Mail delivers 94% of our orders the next day but occasionally it may take 2-5 days, and in rare cases up to 15 working days. Our standard delivery days include Saturdays, but not Sundays. The average delivery price will vary depending on the number of items in your order.

If we dispatch after 6 pm, parcels are usually picked up the morning after. At this point, unfortunately, no delivery address change can be made. In the case of express delivery, the next working day counts as the first day of delivery.

If your item is over 2kg, bulky, or large (over 60x40cm), we use FedEx UK couriers. They deliver the next business day and are a part of our standard service. We can offer a Saturday delivery service for an extra fee.

NOTE: 

“For international orders, please note that customs duties, import taxes, or other fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.”

For any questions, email us on byfloccu@protonmail.com