Terms of service

Welcome to by Floccu!

By accessing or purchasing from our store, you agree to these Terms of Service. Please read them carefully.

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1. Products and Services

• All products are made-to-order and printed specifically for each customer.

• We strive to display product colours and images accurately, but slight variations may occur due to printing and monitor differences.

• All pricing, descriptions, and availability are subject to change without notice.

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2. Orders and Payment

• Orders are only accepted when payment has been successfully processed.

• We accept payments via Shopify Payments (cards, wallets) and PayPal Express Checkout.

• You are responsible for providing accurate billing and shipping information.

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3. Shipping

• Please see our Shipping Policy for delivery methods and times.

• Shipping times depend on destination and shipping method selected at checkout.

• Once orders are shipped, tracking information will be provided.

. “For international orders, please note that customs duties, import taxes, or other fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.”

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4. Returns and Refunds

• Because all products are made-to-order, we cannot accept returns or exchanges for change of mind.

• Damaged or defective items will be replaced or refunded if reported within 14 days of delivery with proof of damage.

• Please see our Refund & Returns Policy for full details.

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5. Intellectual Property

• All designs, images, and content on the store are the property of by Floccu or our designers.

• You may not reproduce, copy, or use content without express permission.

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6. Limitation of Liability

• by Floccu is not responsible for delays, damages, or losses caused by shipping carriers.

• We are not liable for indirect, incidental, or consequential damages arising from your use of our products.

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7. Governing Law

• These Terms are governed by the laws of the UK.

• By using this site, you consent to the exclusive jurisdiction of the courts in the UK.

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8. Changes to Terms

• We may update these Terms of Service at any time.

• Continued use of the site after changes constitutes acceptance of the updated terms.

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Contact Us

If you have questions about these Terms, please email us at byfloccu@protonmail.com.